Job Responsibility
Follow-up with Customers
- Regularly contact customers via phone, WhatsApp, and email to remind them of upcoming or overdue payments.
- Address any inquiries or concerns regarding customer accounts.
- Ensure timely collection of payments to meet financial goals.
Filing Documentation
- Organize and systematically file all relevant documentation, including invoices, contracts, and payment records.
- Maintain accurate and accessible financial records.
Maintain Customer Data
- Regularly update and manage customer data, ensuring accuracy and confidentiality.
- Track account statuses and payment histories.
Maintain Data Bridge for Customer Progress Payments
- Monitor and update customer progress payments, ensuring accurate tracking of all stages of payment.
- Provide regular reports on customer payment progress.
Maintain Event Schedule
- Coordinate and update the event schedule to ensure all event-related payments are aligned with the timeline.
- Communicate with the operations team and marketing team to ensure accurate scheduling.
Maintain SQL ERP System for Accounting
- Input and manage financial transactions using the SQL ERP system.
- Reconcile accounts and generate financial reports as needed.
Handle Cash Received from Customers
- Accept, record, and properly document all cash payments received from customers.
- Ensure the secure handling and processing of cash transactions.
Perform Ad-hoc Tasks
- Assist in various other administrative duties as assigned by management to ensure smooth departmental operations.
Job Requirements
- Candidates must at least possess a Diploma or equivalent
- Strong communication skills (phone, WhatsApp, email).
- Experience minimum 3 years in Account Collection and Admin or related position.
- Ability to systematically manage documentation and maintain high levels of organization.
- Experience with accounting systems, particularly SQL ERP, is a strong advantage.
- Expertise in Microsoft Excel and spreadsheets.
- Ability to work independently as well as part of a team.
- Excellent attention to detail and accuracy in managing financial data.
- Ability to perform well in a fast-paced environment and meet tight deadlines.
Job Benefits
- EPF
- SOCSO
- EIS
- Annual Bonus
- Increment Based On Performance
- Carrier Growth
- Training & Course
- Team Building
- Company Trip & Event
