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MAIKA COLLECTIVE STUDIO

Account Manager

Early Applicant
  • 5 months ago
  • Be among the first 50 applicants

Job Description

Responsibilities

  • Developing and maintaining long-term relationships with clients, understanding their goals, objectives, and business challenges.
  • Serving as the primary point of contact for clients, providing prompt and professional communication.
  • Conducting regular meetings, presentations, and check-ins with clients to assess satisfaction, address issues, and gather feedback.
  • Anticipating client needs, identifying account growth opportunities, and providing strategic recommendations.
  • Overseeing and developing the Account Executive staff under you.
  • Providing guidance, direction, and motivation to the team to achieve set targets.
  • Performing routine performance evaluations, giving constructive feedback, and identifying development opportunities for team members.
  • Coordinating with internal departments, including creative, media, and digital teams, to ensure seamless collaboration in delivering quality services to clients.
  • Observing and facilitating collaboration between the Account Executive team and other teams in planning and executing integrated campaigns.
  • Identifying training needs and development opportunities for the Account Executive team and coordinating relevant training.
  • Providing guidance and coaching to team members regarding understanding marketing strategies, improving sales skills, and understanding products/clients.
  • Assisting the Account Executive team in overcoming challenges and obstacles that may arise during project implementation.
  • Encouraging the team to develop creative and innovative solutions to resolve potential issues.
  • Staying current with industry trends, competitive landscapes, and new technologies.
  • Attending industry events, conferences, and training sessions to enhance knowledge and skills.

Requirements

  • Proven work experience as an Account Manager / Senior Account Executive / relevant role in Creative Agency (is a must)
  • Demonstrated ability to communicate, present, and influence key stakeholders.
  • Strong understanding of Budgeting principles and customer service practices.
  • Excellent organizational and time-management skills. Excellent negotiation and problem-solving abilities.
  • Bachelor's degree in Business Administration, Sales, or relevant field.

More Info

Industry:Other

Function:Creative Agency

Job Type:Permanent Job

Skills Required

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Date Posted: 26/06/2024

Job ID: 83107717

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