Job Description:
Account Manager is the key client contact and responsible for all aspects of a client relationship and the account team. He/she must supervise multiple projects and team members. Other responsibilities include recommending programs and activities coordinating with client's goals, effectively delegating projects, offering counsel to both client and team members, and allocating agency resources to match client budgets. Account Manager is also more engaged with business development, strategic program planning, and the development of creative concepts.
Responsibilities:
- Manage the day-to-day activity of the account(s) deliverables such as but not limited to strategic counsel, client interface, client relationship with media, stakeholders, and deals with administration aspects ensure profitability and support on-going client activity.
- Identify opportunities and take leadership in new business winning, generate resources and take strategic approach to develop businesses.
- Lead client accounts, develop strategies, and deliver presentations.
- Ensure programs stay on schedule, within budget, and meet deadlines.
- Handle client issues proactively and maintain quality control of materials.
- Develop and implement media strategies, including creating press materials.
- Establish relationships with relevant community groups and stakeholders.
- Supervise junior staff and ensure timely delivery of work.
- Maintain existing clients and identify new business opportunities.
- Train junior team members and contribute to overall agency development.
Qualifications:
- Bachelor's or Master's degree in Communications, Public Relations, Advertising, Social Studies, or relevant fields.
- At least 6 years of working experience in Strategic PR/Communication, Media Relations, ideally with experience as a public relations consultant in agency and in-house.
- Holds a good ability of client management and project leadership.
- Possess strong relationships with the media, thought leaders, relevant stakeholders, vendors, and partners from different sectors.
- A self-motivated, creative, and collaborative self-starter who can work independently, and at the same time a hands-on team player.
- Demonstrates potential to nurture internal team members, lead in both technical aspects and working management including settle conflicts/problems, being trustworthy and reliable.
- Strong oral and written business communication skills in both Indonesian and English.
- Ability to develop workable plans and establish relationships with clients, media, stakeholders, and vendors.
- Confidence, ability to meet deadlines, attention to detail, and manage multiple accounts.
- Problem-solving skills, ability to work independently and as part of a team.
- Trustworthy, reliable, and dedicated to the agency's success.
- Proficient in Microsoft Office Suite, internet, online services, and social media.
