Pay range: 8,000,000 - 9,000,000
Working arrangement: Hybrid
Tech in Asia Studios connects brands with Asia's tech community. We produce integrated media, content and events that help companies effectively reach Tech in Asia's audience to meet their marketing and communication goals.
Are you the one
As an Account Manager for Tech in Asia Studios you will be tasked with delivering top-tier client service, building relationships, ensuring delivery excellence and closing renewal business. Reporting to the VP of Commercial and AM Lead, you bring a passion for client success and the drive to grow accounts.
Your responsibilities cover end-to-end client success from onboarding, coordination and delivery to relationship building, post-campaign reporting and account growth. You will interface with clients and our internal creative teams daily to ensure client success.
The ideal candidate will understand and anticipate client needs, while also working effectively with internal stakeholders such as the sales, marketing and creative teams. We are looking for someone who is well-organized, creative, self-motivated, and results-driven.
Responsibilities
- Oversee client accounts and projects
- Work closely with internal stakeholders to coordinate client deliverables
- Achieve revenue goals through reselling and upselling
- Manage day-to-day client relationships and communications
- Develop and optimize internal and external processes
- Undertake strategic account planning
- Ensure CRM and internal systems are kept up to date and accurate
Qualifications
- 3+ years experience in customer success, account management, account planning, marketing, brand planning and/or communications/PR strategy
- Understanding of content marketing and campaign success metrics
- Excellent written English
- Ability to write strong creative briefs and post-campaign reports that demonstrate awareness and understanding of client needs
- Agile, results-orientated, self-driven and eager to learn
- Based in Jabodetabek
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