Prudentials purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our peoples career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Ensure the company has aligned with implementation of The Customer Protection Financial Service Regulation
Establishing and/or review the policy/procedure on consumer protection to be aligned with the POJK
Coordinating with related functions for the planning and implementation of POJK 6, including the socialization of consumer protection to the internal stakeholders.
Monitoring and evaluating the on-going implementation of POJK 6.
Managing reports to BOD and/or to a specific committee on the implementation of customer protection and recommendations for improvement of consumer protection, as well as to immediately escalate the potential non-compliance issue.
Coordinating the preparation and submission of Consumer Protection-related report to OJK, including the annual self-assessment report.
Conducting regular meetings on consumer protection with related functions.
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
