App Operations (Marketplace App & Mobile) - Sea Labs

Early Applicant

Exp: 0-2 Years

Job Description

Job Description:

Impact analysis for changes from external platforms, partner software development kits
Tracking and managing app dependencies, git repos, evaluating their impact
Responsible for the app stability workflow, monitoring, alerting, and following-up of important metrics
Coordinate root cause analysis for production errors, and follow up with incident reports
Design and maintain automated app operation and reporting processes and workflows
Optimize the efficiency of the current processes across the mobile platforms
Collaborate with cross-functional teams to manage operational and technical queries, knowledge-base, etc

Requirements:

Bachelor's or higher degree in Computer Science or IT related fields
Good logical thinking and problem solving skills
Professional verbal and written communication skills in English
Strong analytical skills, understands complex issues, able to identify the root cause, capable of critical thinking and data driven decision making
Passion for automation, tool and efficiency improvements, in order to streamline repeated processes
Process-driven mindset. Have a deep understanding of process design and execution
Software development experience in mobile field is a plus