Job Description
Monitoring existing merchant performance & exceeding sales targets as assigned.
Managing daily operations for assigned merchants such as performance monitoring or resolving merchant issues & concern
Support & administrative merchant duties such as creating confirmation letter, request branding, CRM, create promo, etc
Main internal point of contact for all merchants to which they are assigned
Building strong relationships with potential key accounts merchants
Coordinating with other teams to ensure smooth delivery of products & services.
Prepare regular reports and participate in regular meetings to review performance.
Requirements :
Bachelor's degree (preferred from Business / Management Graduate)
Minimum 3 years work experience in Business Development, Sales or Account Management role.
A big passion on engaging customers and expanding their use cases through our product.
Strong attention to detail and excellent analytical skills. You need to be comfortable with data.
Has experience in working in multifunctional team.
Knowledge of methods of process mapping and design.
Proficient in Microsoft office (Word, Excel, Power Point)
