Join the Shelter Group Family
The Shelter Group, is a dynamic and innovative hospitality company that operates three distinct ventures:
- Shelter Restaurant: An upscale dining establishment renowned for its creative culinary delights and exceptional service.
- Hut Cafe: Previously known as Shelter Cafe Seminyak, a vibrant and cozy spot offering fresh, healthy, and delicious cafe-style dishes.
- Nalu Ice Cream: A gelato haven known for its artisanal approach and diverse range of high-quality flavors.
We pride ourselves on quality, creativity, and outstanding customer experiences. Join us and be part of a team thats passionate about redefining the culinary landscape.
We are currently seeking an Assistant Restaurant Manager for our Shelter Brand. Reporting to the Restaurant Manager, the Assistant Restaurant Manager must be able to achieve exceptional customer service and ensure that customers have a pleasant store experience. - Assist the restaurant manager in overseeing all aspects of the restaurant, including but not limited to, employee scheduling, inventory management, and financial reporting.
_(Membantu manajer restoran dalam mengawasi semua aspek restoran, termasuk namun tidak terbatas pada, penjadwalan karyawan, manajemen inventaris, dan pelaporan keuangan.)_
- Coordinate daily Front of the House and Back of the House restaurant operations.
_(Mengkoordinasikan operasi Front of the House dan Back of the House restoran setiap hari.)_
- Ensure exceptional customer service by training and coaching staff on proper service techniques, resolving customer complaints, and ensuring a positive dining experience
Collaborate with the kitchen staff to ensure timely and accurate food preparation, monitor food presentation, and address any issues or concerns related to food quality or customer satisfaction.- Stay updated on industry trends, competitor activities, and customer preferences to identify areas for improvement and implement innovative strategies to enhance the restaurant's performance
To manage and mentor trainers and all FOH staff.
_(Mengelola dan membimbing pelatih dan semua staf FOH.)_
- Respond efficiently and accurately to customer complaints.
_(Menanggapi keluhan pelanggan secara efisien dan akurat.)_
- Organize and supervise shifts.
_(Mengatur dan mengawasi shift kerja.)_
- Appraise staff performance and provide feedback to improve productivity
_(Menilai kinerja staf dan memberikan umpan balik untuk meningkatkan produktivitas.)_
- Ensure compliance with sanitation and safety regulations.
_(Memastikan kepatuhan terhadap peraturan sanitasi dan keselamatan.)_
- Control operational costs and identify measures to cut waste.
_(Mengendalikan biaya operasional dan mengidentifikasi langkah-langkah untuk mengurangi pemborosan.)_
- Promote the brand in the local community through word-of-mouth and restaurant events.
_(Mempromosikan merek di komunitas lokal melalui promosi dari mulut ke mulut dan acara-acara restoran.)_
- Implement policies and protocols that will maintain future restaurant operations._(Menerapkan kebijakan dan protokol yang akan menjaga operasional restoran di masa depan.)_
Aids in developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
_(Membantu mengembangkan, mengkoordinasikan, dan menegakkan sistem, kebijakan, prosedur, dan standar produktivitas.)_
Job Type: Full-time
Experience:- management: 1 year (Required)
Language:
english (Required)
