About the roleAs a Branch Manager, you will lead our branch to success by overseeing operations, managing staff, and ensuring outstanding customer service. This role requires strong leadership, strategic thinking, great customer-facing skill, and a focus on achieving business goals while maintaining a positive work environment.
Manage day-to-day branch operations to ensure efficiency and customer satisfaction.
- Lead and motivate a team to deliver excellent service and achieve performance targets.
Develop and implement strategies to drive branch growth and meet sales targets- Maintain compliance with company policies and procedures.
Build relationships with customers, vendors, and the community to enhance branch reputation.
Bachelors degree in Hospitality, Business, Management, or a related field.
- A minimum of 5 years experience in a managerial role within customer service, better yet in the education sector.
Strong leadership and decision-making skills.- Excellent communication and interpersonal abilities.
Ability to prioritize tasks and delegate effectively.
- Proficiency in Microsoft Office and Google workspace.
Customer-focused with a commitment to quality service.- Willingness to work on-site in Jakarta, Indonesia.
- About the role, mission and team
At Edukita, we believe that an internationally reputable curriculum should be accessible to all Indonesians. Our programs are built by educators, engineers, and management professionals who care about bringing access to the best learning experience there could be.
When we launched in 2020, we began by offering our own online English curriculum for kids. Since then, we have expanded our English program to also address the growing learning needs of adults and corporations. We have also taken our kids program offline, rolling out a number of offline centers nationwide.
We are a tight-knit, mission-driven team, eager to make a difference in the regions education space. Because we are still in the early-stages of the company journey, your work will have an outsized impact on the lives of the next generation in the region. If youre looking for an opportunity to punch above your weight and make a meaningful impact through your work, Edukita is the place for you.
Edukita is a SEA-based early-stage education technology company, focused on delivering an internationally reputable education at a more accessible price point. We know that high-quality education is expensive or out of reach for many young people in Southeast Asia, so Edukita is committed to delivering a product that is effective, delightful and widely affordable.
Edukita is founded by a Harvard Business School graduate, former Chief of Staff at Gopay and ex-Airbnb Head of Strategy & Operations. The company was born out of a simple belief that high-quality education should be accessible to all.
Edukita has enjoyed strong traction despite low marketing efforts and showed strong signals of product-market-fit. Edukita is also backed by prominent Angel investors, such as the ex-Gopay CEO, ex-Head of Financial Services at Gojek, and Harvard Business School Professors.
Edukita is committed to building a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, or education status.
Job Type: Full-time
Application Question(s):
- What is your expected salary
Experience:
Branch Manager: 3 years (Preferred)
