Job Overview:The Sales Administrator will play a critical role in the sales team of our Coffee Vending Machine Company. This position requires a highly organized and detail-oriented individual to manage sales-related activities, support the sales team, and ensure smooth operations within the department. The ideal candidate will have excellent communication skills, a strong customer service orientation, and the ability to multitask in a fast-paced environment.
- Key Responsibilities:Sales Support:
Assist the sales team with all aspects of the sales process, including preparing proposals, quotes, and contracts.
- Coordinate and schedule sales meetings, presentations, and product demonstrations.
Maintain and update customer databases and sales records in the CRM system.- Handle incoming inquiries and route them to the appropriate sales representatives.
Process and track orders from receipt to delivery, ensuring timely and accurate fulfillment.- Collaborate with the production and logistics teams to ensure orders are delivered on time.
Address and resolve any order-related issues or discrepancies.
- Customer Relationship Management:
Serve as a point of contact for customers, providing information, answering questions, and addressing concerns.
- Follow up with customers post-purchase to ensure satisfaction and gather feedback.
Maintain positive relationships with existing customers to foster repeat business.
Prepare and distribute sales reports, forecasts, and performance metrics to the sales team and management.- Assist in the preparation of sales presentations and marketing materials.
Manage sales documentation and ensure all records are accurately maintained.
Assist in market research and competitor analysis to support sales strategies.
- Help identify new sales opportunities and potential clients.
Contribute to the development and implementation of sales plans and initiatives.
Education:
Bachelor's degree in Business Administration, Marketing, or a related field preferred.Experience:
Fresh GradSkills:- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Experience with CRM software (e.g., Salesforce, HubSpot).- Excellent organizational and time management skills.
Strong written and verbal communication skills.
- Ability to work independently and as part of a team.
Attention to detail and accuracy in work.
Job Types: Full-time, Permanent
Pay: RM2,- 00 - RM3,000.00 per month
Benefits: - Health insurance
Maternity leave
- Opportunities for promotion
Parental leave Vision insurance
Schedule:
Day shift Night shift
Supplemental pay types:
Location:
- Bandar Sunway (Preferred)
Expected Start Date: 07/15/2024
Job Type: Full-time
Pay: RM2,000.00 - RM2,800.00 per month
Benefits:
Health insurance- Opportunities for promotion
Professional development
Schedule:
Supplemental pay types:
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Business Development: 1 year (Preferred)
Language:
* Bahasa (Preferred)