Prepare quotations, service agreements, and tenders within set deadlines and ensure that they have followed the correct prices, discounts, and additional Fee of service
Monitoring job execution and completion as per service promised date
Follow-up, monitor, and report on all pending activities to the customer
Point of contact for customers with queries about job orders or job completion
Review and create report of customer's account every month through accounts receivable and solve all identified issues
Build and foster collaboration with internal teams involved in service delivery
Proactively keep in touch with clients, maintaining and expanding relationships with existing clients
Be a good listener for client's needs and giving the feedback to offer the most suitable solution
Capture and inform new market trends and regulations
Coordinate with Client Networks, external resources, and government authorities to provide solutions for key customers
To perform job-related responsibilities and tasks other than those specifically presented in this description
Requirements
Must possess at least a Diploma Degree, in any field
Minimum 3 years of relevant experiences
Fluent in Bahasa Indonesia and English (verbal, written, and comprehension)
Excellent customer service & Managerial skills
Having experience in IT Resourcing/IT Manage Service company is mandatory
Good communication, negotiation, and interpersonal skills
Teamwork player toward a common goals
Understanding the Recruitment end to end processes
Good organizational and time management skills
Having an ability to work under pressure and to deadlines
Having an ability to work independently and as a team
Must be able to work accurately with great attention to detail
