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PT Gree Electric Appliances Indonesia

Call Center Officer

PT Gree Electric Appliances Indonesia
Early Applicant
  • 3 days ago
  • Be among the first 50 applicants
Exp: 2-3 Years
Indonesia
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Job Description

Responsibilities

  • Menangani pertanyaan dan keluhan yagn masuk dari pelanggan (Via Call & Whatsapp)
  • Membuat work order
  • Melakukan follow up dan monitoring terkait work order
  • Memberikan informasi terkait produk, pembelian, promosi dan informasi lainnya
  • Melakukan survey & menindak lanjuti secara langsung komplain konsumen via (Email, Whatsapp, Telepon, Sosial media, & Team Sales)
  • Mengupdate status perbaikan customer melalui sistem

Requirements

  • Pendidikan minimal D3/S1
  • Mampu menggunakan Microsoft Office (Excel dan Word)
  • Memiliki kemampuan komunikasi yang baik
  • Memiliki pengalaman customer service minimal 2-3 tahun
  • Mampu bekerja dalam tim
  • Memiliki kemampuan analisa yang tinggi
  • Teliti dan mampu bekerja di bawah tekanan

Benefit

  • Jenjang karir
  • Lembur + bonus bulanan
  • Cuti, THR, BPJS Kesehatan, Ketenagakerjaan
  • Aktivitas olahraga rutin

More Info

Industry:Other

Function:customer service

Job Type:Permanent Job

Skills Required

customer service
analytical
communication
Microsoft Office

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Date Posted: 21/11/2024

Job ID: 101088603

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