Entity:
Customers & Products
Job Family Group:
Business Support Group
Job Description:
KEY ACCOUNTABILITIES :
- Work with the sales leadership to develop the capability road map for the regional across the automotive and industrial business including capability requirements for channel partners
- Work closely with the P&C team to identify the right programs and tools for delivering the capability development plan for the sales team in line with the region roadmap
- Create standardisation in deployment, leverage digital and outsourcing where possible
- Deploy programs through the sales team, SMEs and external trainers as required
- Manage the relationship with relevant suppliers for converting content for local use - context and language as well as with external trainer(s) identified for delivery
- Provide targeted coaching to first time sales managers in order to continuously improve their effectiveness and build technical and managerial capability
- Create a training calendar for markets in the PU and organize delivery of the training programs through self serve platforms, relevant SMEs including those in Sales, 3Ps where identified in line with global framework
- Evaluate the effectiveness of these training programs and redevelops content/format where necessary
- Share best practice across the Castrol capability network
REQUIRED QUALIFICATIONS :
Education
- University degree essential
- An post graduate degree would be value added
Experience
- Considerable business experience including customer management
- Sales experience - preferably across direct and indirect channels
- Experience in markets in the regionalpreferred
Skills & Competencies
- Sales Coaching - Mastery
- Customer Training - Mastery
- Customer promise execution - Skilful application
- Customer relationship management - Skilful application
- Customer value proposition development and engagement - Skilful application
- Sector, market, customer and competitor understanding - Skilful application
- Offer and product knowledge - Skilful application
Why Join our team
At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others.
We support our people to learn and grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly.
Travel Requirement
Up to 25% travel should be expected with this role
Relocation Assistance:
This role is not eligible for relocation
Remote Type:
This position is a hybrid of office/remote working
Skills:
Agility core practices, Analytical Thinking, Business process improvement, Commercial Acumen, Communication, Conflict Management, Creativity and Innovation, Customer centric thinking, Customer enquiries, Customer experience, Customer value proposition, Digital fluency, Resilience, Sustainability awareness and action, Understanding Emotions, Workload Prioritization
Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
