Job responsibilities
About the role:
We are searching for the next Louis Vuitton ambassador who will support our high performing Client Development team in ensuring our retail teams have the necessary tools and opportunities to cultivate strong client relationships, and continue cementing the brand's renowned reputation for delivering exceptional client journeys in store.
As Client Development Executive you will enhance the Louis Vuitton client experience through:
- Client Insights - extracting, and identifying key client data and working with store teams to ensure they have the right tools and resources to tailor our in-store experience accordingly.
- Support client appointments in store - Ensuring all store teams have the correct tools and resources to host store appointments for clients .
- Identify and develop processes to ensure the smooth and consistent operation of client appointments.
- Support retail teams in a broad range of appointment initiatives that will reach our client network.
- Support retail teams in the activation and implementation of key festive moments throughout the year including Christmas.
- Supplier relationships - maintain and manage relationships with service suppliers in order to elevate store appointments, and be the leaders in delivering an exceptional appointment and client centric culture.
- Be a Louis Vuitton ambassador - supporting with client and in-store events for the brand.
Profile
Your Impact:
We are looking for an
experienced client relationship development expert, ideally with a background in a similar role within the luxury retail industry.
To ensure your success in the role, you will also bring:
- Relevant studies in Marketing / CRM / Business Administration
- Experienced in organizing and executing events is a must
- Strong oral and written communication skills
- Strong analytical, reporting and presentation skills
- Proficient in use of Window Office (Excel, Word, PowerPoint)
- Quick adaptation to a new software/system
- Time management skills
- A committed, flexible, and self-motivated attitude
Additional information
Louis Vuitton is more than a name.its a mindset.
For more than 150 years Louis Vuitton retail teams have shared the same spirit of excellence and passion. In their hands they have the power to share Louis Vuitton's history and ensure our brands success! Our top priority is each clients experience, inspiring them in store across our product universe and taking them on a journey of discovery.
Our teams are agile and innovative, with a unique sense of service, initiative and passion! By joining our retail team, you will be part of an ever evolving human-centric adventure!
With us, every career is a journey, filled with excitement and challenge, desire and daring. There is no better way to reveal your potential.
Reference LVM25429
