At Transmedic, a company of EBOS Med Tech, we believe healthcare professionals and patients should have access to world-leading medical devices, whilst ensuring long-term economic sustainability within the healthcare system. As a leading independent distributor of medical technology, we bring innovative medical solutions to healthcare professionals by partnering with world leading companies who share our vision for innovation.
Position Overview
As a Clinical and Marketing Manager, you will play a pivotal role in driving the success of our orthopaedic products in the Indonesian market. You will be responsible for developing and implementing effective clinical and marketing strategies to enhance brand awareness, drive sales, and ensure customer satisfaction.
Key Responsibilities
Clinical Affairs
- Develop and execute clinical strategies to support product launches and enhance market penetration
- Collaborate with key opinion leaders (KOLs) and healthcare professionals to foster strong relationships and generate clinical evidence
- Oversee clinical trials, research studies, and scientific publications
- Collaborate with relevant teams to manage and address adverse events efficiently.
Marketing Strategy
- Develop and implement comprehensive marketing plans to promote orthopaedic products in the Indonesian market
- Conduct market research and analysis to identify target segments and understand customer needs
- Develop marketing materials, including product brochures, presentations, and advertising campaigns
- Manage marketing budgets and track return on investment (ROI)
- Set and actively monitor growth targets to improve market share and overall product performance
- Continuously track portfolio trends and evaluate product performance against sales forecasts.
- Oversee the division's operational expenditures (OPEX) and capital expenditures (CAPEX) with quarterly budget reporting
Sales Support:
- Provide clinical and technical support to the sales team, ensuring their expertise in product knowledge and clinical applications
- Conduct product demonstrations and training sessions for healthcare professionals
- Collaborate with the sales team to identify new business opportunities and drive growth
Customer Relations:
- Build and maintain strong relationships with key customers, including hospitals, clinics, and distributors
- Address customer inquiries and complaints promptly and effectively
- Provide post-sales support and ongoing customer service
Marketing Events & Professional Education:
- Plan and coordinate with the Transmedic Group Orthopaedic Regional Marketing Manager and Digital Marketing team to optimize participation in relevant events across Indonesia
- Lead the event team in managing logistical details, timelines, and technical requirements
- For professional education, oversee the planning, execution, and assessment of educational initiatives, including advisory panels, faculty liaison, curriculum development, and resource management
- Drive attendance and coordinate with healthcare professionals (HCPs) and internal teams
Qualifications:
- Degree in marketing, business administration, or a related field
- Minimum 3 years of experience in the medical device industry, with a focus on orthopaedics
- Strong understanding of the Indonesian healthcare market and its regulatory environment
- Excellent organizational, problem-solving, communication, interpersonal, and negotiation skills
- Proven leadership capabilities with the ability to work independently and collaborate effectively within a team.
- Highly motivated, results-oriented, with a passion for orthopaedics
- Proficiency in English and Bahasa Indonesia (written, oral, and presentation skills)
- Proficiency in Mandarin is a plus
- Based in Jakarta with willingness to travel as needed.
More about Transmedic
Transmedic - Where the world's leading healthcare solutions meet the needs of our people.
We open the door to a world of healthcare solutions, connecting professionals and organisations in Asia with leading medical speciality products, local knowledge and personalised service to advance the quality of care for patients who need it most.
We take pride in being different. We put our customers at the heart of everything we do, stay nimble and adaptable, strive for excellence, and foster a team that's passionate and driven.
