We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Key Account Manager to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
Job Description:
Call and pursue collections and to negotiate with customers of their payment schedules
Escalates customers disputes or enquiries to relevant departments and ensure proper follow up
Daily update of aging report
Issuance of monthly letter of payment reminder and Statement of Account
Process relevant debt recovery actions for further actions
Other ad-hoc duties as assigned by Supervisor/Manager
Requirements:
Bachelor degree in finance, accounting, or related field is preferred.
Proven experience as a Collection Officer or in a similar role.
Familiarity with billing procedures and collection techniques.
Excellent communication and negotiation skills.
Strong problem-solving skills and attention to detail.
Ability to handle sensitive information confidentially.
Proficient in Microsoft Office and relevant accounting software.
Ability to work independently and as part of a team.
