Staff4Me is seeking a diligent and detail-oriented Content Moderator who is fluent in Indonesian to join our growing team. In this pivotal role, you will be responsible for reviewing and moderating user-generated content across various platforms, ensuring compliance with community guidelines and established policies. Your meticulous approach will help us maintain a safe and welcoming online environment for our users.
Key Responsibilities:
- Review and assess user-generated content, including text, images, and videos, for conformity to community guideline
s- Identify, flag, and remove any inappropriate or harmful content according to established protocol
s- Provide feedback to users regarding content issues when necessary and escalate complex cases to higher managemen
t- Monitor community interactions and report on patterns or reoccurring issues to enhance content moderation tactic
s- Work collaboratively with other moderators to ensure a uniform approach to moderation across the platform
s- Keep abreast of changing platform policies and industry best practices to inform moderation strategie
s- Engage in training and team meetings to share knowledge and improve overall moderation effectivenes
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Requirement
s- Fluency in Indonesian (native or equivalent), with proficiency in written and spoken Englis
h- Previous experience in content moderation, community management, or a similar role is advantageou
s- Exceptional attention to detail and strong critical thinking skills for effective decision-makin
g- Familiarity with social media environments and current digital content trend
s- Ability to manage sensitive topics with professionalism and car
e- Proficient with moderation tools and familiar with online safety guideline
s- Flexibility to work varied hours, including weekends or holidays as neede
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Benefit
s- Competitive salary and benefits package
.- Opportunity for growth and career development
.- Training and support to enhance technical and customer service skills
.- Work in a dynamic and multicultural environment
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