Job Desc: - Guide our consumers and partners in using our products
Manage service inquiries and disputes arising from our consumers and partners- Provide excellent customer service to our consumer and partner base
Maintain good relationships and community-building efforts with our consumers and partners Support projects from all verticals including registration, acquisition, and sales transaction.
- Educate consumers and partners on products, and promotional campaigns, as well as troubleshoot when they have difficulties.
To resolve consumers and partners problems quickly and effectively with empathy and care.- Perform administrative tasks involving a partner's account (credit top-up, changes in partner's information, etc.)
Min D3/S1 any major With a GPA of 2,75 -- Clear Articulation and good communication in Bahasa -
Have experience in the customer service area or sales area -
- Typing skill with WPM 50 & Accuracy 90% -
Sense Of Empathy - Min. Fresh graduate and max 2 years in the same position (entry-level) -
Adaptive to dynamic changes -- Able to speak English with minimum passive communication
Please submit your CV in English.
- Benefit: Basic Salary, BPJS
Job Types: Full-time, Contract
Education:
Experience:
- Customer Service: 1 year (Preferred)
Language:
* Mandarin (Preferred)
