Role : Customer Service- Placement : Kab. Sleman, Yogyakarta
Provide timely support to customers throughout available communication channels (email, chat and call)
- Identify and escalate priority issues through appropriate channels.
Assisting customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries.- Meet all key performance indicators set by the company and client.
Work with other team members in identifying better ways in providing better customer support.
Min D3 any major with min. GPA
- 75
- Experience in customer service area, min. fresh graduate (if FG must have internship and/or organizational experience) max. entry level
Fluent in English. English test (multiple choice + essay + conversation); the interview should be in full English- Smiling voice, good communication skills, service oriented
Tech savvy
- Willing to work on a shifting schedule
Passing minimum score of Excel Test (min score 25)
Basic salary- Overtime incentive (if any)
Incentives: Yes, according to performance
BPJS Kes & TK
Job Type: Full-time
Education:
Experience:- Customer Service: 1 year (Required)
Language:
English (Required)
