Customer Service | Shipping/Supply Chain (Entry Level/Fresh Graduates) - Simpang Ampat

E5639L

• Job Responsibilities:

Responsible for processing and managing customers orders with timely deliveries and shipment arrangements to be made in the most optimum manner

• Act as a key interface for all customers orders and logistics enquiries

Point of contact for customers in all purchase orders and deliveries/shipment concerns

• Ensure prompt shipments/deliveries (may include short lead-time orders)

Ability to resolve issue when conflict arises

• Knowledge of local and overseas regulations with proper documentation

Timely keying in of orders and acknowledgement of customer purchase orders

• Logistics arrangements for deliveries and work with transporters/ forwarders/ warehouses to resolve any issues which may result in a delay or no shipment

Ensure there is no overdue of customer orders; to highlight and work closely with sales team and business development team to clear overdue customer orders for deliveries/shipment arrangements

• Interface with team members prior to shipment of goods to customers with the objective of consolidating deliveries for cost saving and control

Liaise with customers on deliveries/shipment dates and any special requirements pertaining to customers orders fulfillment

• Perform Good Receive, Delivery Order, Packing List, Commercial Invoice, Proforma Invoice, Sales Contract, etc documents and liaise forwarders on custom documents

Responsible for processing and managing of Purchase Orders to manufacturers/suppliers, follow-up on shipment schedules, production schedules, shipments clearance and inventories control

• Escalation of orders with manufacturers/suppliers with our purchases to fulfill customers request

Any other tasks assigned from time to time

• Job Requirements:

At least 1-2 years of experience

• Ability to successfully manage multiple priorities and to handle challenging work demands and tight schedules

Able to make timely decisions in a high pressure environment

• Meticulous and keen eye for details

Good verbal and written communication skills and detailed oriented

Job Types: Full-time, Permanent

Pay: RM3,

• 00 - RM3,800.00 per month
  
  Benefits:
• Additional leave

Dental insurance

• Free parking

Health insurance

• Maternity leave

Meal allowance

• Meal provided

Opportunities for promotion

• Parental leave

Professional development

• Vision insurance

Work from home
Schedule:

• Monday to Friday

Supplemental pay types:

• 13th month salary

Attendance bonus

• Commission pay

Overtime pay

• Performance bonus

Yearly bonus