E-commerce Executive

Early Applicant

Exp: 2-4 Years

Job Description

Job Responsibility

Develop, implement, create and monitor posts across websites and various social media platforms (Facebook, Instagram, TikTok and etc.)
Ensure online product catalog info accuracy, product descriptions, images, pricing are compelling
Analyzing market trends and customer behavior to identify opportunities for growth and brand awareness
Process and monitoring online sales orders efficiently
Ensure timely fulfillment of orders, packing, shipping and logistic transit tracking
Communicate with logistic parties if necessary
Focus on improving the overall online shopping experience to boost customer satisfaction and retention
Respond and feedback to customer inquiries and complaints promptly
Monitoring and updating inventory levels, perform regular stock count. Ensure stock availability at all times

Job Requirements

Possess minimum Diploma in related discipline
At least 2 years of e-commerce or retail work experienced is preferred
Proficiency in MS Office applications and well versed in e-commerce platforms
Pleasant personality, good organization, interpersonal and communication skills
Ability to multitasking in fast-paced environment, work independently with high level of attention to detail whilst under pressure
Strong problem solving skills and able to anticipate changes and requirements

Job Benefits