Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.
The Digital Services team provides e-commerce sellers with a suite of digital tools that automates and optimizes the most challenging aspects of the e-commerce process, allowing users to streamline order fulfillment and manage customer experience across various digital channels and platforms, integrating it with our delivery services to create a hassle-free experience.
We are seeking an experienced and dynamic Enterprise Sale Specialist for our Digital Services business unit. This role requires a proven track record in sales, a deep understanding of the beauty industry, live streaming expertise, and a background in social listening and Data Solution SaaS sales. In addition, the successful candidate will be responsible for managing and expanding our reseller network, playing a crucial role in driving sales growth and market penetration.
Responsibilities
Identify and engage prospective clients within the FMCG industry, leveraging your sales acumen and understanding of industry trends.
Develop and execute sales strategies to achieve and exceed revenue targets, utilizing a consultative sales approach.
Cultivate and maintain strong relationships with clients, providing exceptional service and serving as a trusted advisor.
Utilize e-commerce expertise to effectively communicate the value of our products and solutions to potential clients.
Stay current with industry developments, competitive landscape, and emerging technologies to provide insights and recommendations for product enhancements.
Attend industry events, conferences, and trade shows to network, showcase our offerings, and gather market intelligence.
Identify potential resellers and acquire them (role is expected to scan the market and identify new partners, through various means e.g. going to industry networking events, LinkedIn, etc)
Lead the reseller management strategy, identifying and recruiting potential reseller partners, and nurturing existing partnerships for mutual growth.
Onboard and train new resellers across various topics not limited to Sales, Product, Customer Support, Technical Support - this role will manage and decide on the training and curriculum/policies for resellers
Ensure that Resellers adopt our sales process and optimize where possible
Have a clear view on resellers sales pipeline so that we can accurately forecast deal flow
Intervene and advise on specific deals upon request
Keep resellers updated on the latest product updates
Explore joint-marketing opportunities with Resellers
Calculate and process commission payouts on a regular and timely basis
Gather feedback from resellers on how to make our reseller program better
Requirements
3-5 years of B2B account management / sales experience, preferably in the ecommerce SaaS industry
Experience in e-commerce, showcasing an ability to convey product benefits and engage potential clients.
Prior success in selling Data Solution SaaS products, with a strong understanding of social listening and data analytics tools.
Ability to work collaboratively and cross-functionally to ensure client and reseller success.
Understand how to co-work with Data & Product team to explore and meet the demand of the market
Account management, communication, detail oriented, data driven
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