As Fleet Account Manager, you will be responsible to define processes to develop long-term relationships with all types of fleet partner, to lead your peers and engagement with fleet partners to provide best-fitted Gojek solution that will help them grow their business. The goal is to produce more vehicle supply for GoCar (in terms of SH and # of drivers/vehicles).
What You Will Do
- Obtain in-depth and robust understanding of both Gocar & fleet partners business needs / issues, at the same time act as a trusted advisor for them to sustain and grow their business
- Create pipeline and bring in new fleet partners into Gocar ecosystem
- Find ways to leverage Gojek's existing structures (eg. driver engagement) to exert influence over driver's SH/AR/CR/location
- Develop end-to-end joint business plans, monitor fleet partner's performance versus target, assess competitive benchmarking and anticipate potential business challenges
- To take responsibility for all services that Gojek delivers to each account, become the single point of contact from Gojek for engagement, project delivery & troubleshooting efforts
- To playbook these efforts and scale your knowledge and best practices to operations team
What You Will Need
- A minimum of 6 years work experience in relevant sectors, e.g. account management, management consulting, PMO in reputable organizations
- Excellent problem solving and analytical skills
- Great communication skills both in Bahasa Indonesia (must-have) and English (nice-to-have)
- Strong business acumen (have a basic understanding of P&L/profit & loss)
- Ability to deliver results and close win-win deals / agreements
- Able to articulate knowledge and insights into document that can be leveraged across the orgarnization
- Fast learner, can work in an ambiguous setting
The Fleet Team is a newly established team in Gojek. The mission of the team is to create strategic partnerships to increase GoCar supply in a sustainable way, which in turn will enhance customer reliability, and create a bigger market for ride-hailing in Indonesia.
About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to Empower Progress by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia's vast consumer household.
About Gojek
Gojek is Southeast Asia's leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.
About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.
GoTo and its business units, including Gojek and GoToFinancial (GoTo) only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.
