Food & Beverage Manager (Pre-opening) at voco Bandung Setiabudi

About us

IHG is one of the world's leading hotel companies, with a promise to provide True Hospitality for Good. Making everyone feel welcome and cared for, recognised and respected, whoever and wherever they are in the world. Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organisation, but you can also look forward to being part of a company that will appreciate you for being you. We give you room to be yourself.

Do you see yourself as Food & Beverage Manager (Pre-opening) with IHG

Our colleagues are fundamental to delivering the memorable experiences, and we are committed to creating a culture as diverse as the distinct hotels in our portfolio. If you think you have it in you then we would love to hear from you.

Your day-to-day:

As Food & Beverage Manager, you'll manage food and beverage operations to ensuring quality service and standards are maintained to deliver a memorable guest experience. Always following government regulations concerning health, safety or other requirements.

People

Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers

Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues

Train colleagues to make sure they deliver with compliance and to the standards we expect

Recommend or initiate any HR elated actions where needed

Guest Experience

Make sure all food and beverage equipment is in operational condition and regularly cleaned

Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs

Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction

Responsible Business

Manage hotel food and beverage marketing programmes and participate in and maintain system-wide food and beverage marketing programmes and promotions

Keep an eye on competitor activity / industry innovation. Review and approve menu design and concepts with Executive Chef

Make sure food and drinks are secure and stored safely - always keep stock replenished to minimise waste

Handle food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment

Other ad-hoc duties - unexpected moments when we have to pull together to get a task done

Financial

Help prepare the hotel's annual budget and the setting of departmental goals

Monitor budget and control expenses with a focus on food, beverage and labour costs

Working with the catering office, identify additional sales opportunities to enhance revenue

Drive promotions that deliver great dining experiences for guests at a good value

Make sure credit and financial transactions are handled in a secure manner

What we need from you

Some college and/or advanced training in food and beverage management

2 years of related experience, including supervisory experience, or an equivalent combination of education and experience

Bachelor's degree / higher education qualification in Hotel Management, culinary arts, or related field preferred

Alcohol awareness certification and/or food service permit or valid health/food handler card, as required by local law

This job is open for Indonesian citizens only.

What we offer

In return we'll give you a competitive benefit package including, hotel discounts worldwide and the opportunity to progress your career with IHG. Most importantly, we'll give you the room to belong.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

IHG is committed to promoting a culture of inclusion where everyone feels safe, respected and valued. We seek talent from all backgrounds to join our teams, and encourage our colleagues to bring their authentic and best selves to work.