Investigate all cases that are escalated to Anti Fraud (Amar Bank Digital and Tunaiku Retail Circle) or categorized as a fraud signal assigned by the Anti Fraud Investigator Supervisor/ Team Leader
Maintain productivity and quality according to daily targets according to patterns and alerts included in the Digital Banking.
Checking suspicious transactions, contacting customers to ensure genuine transactions, providing the latest updates on cases in digital banking
Provide clear results and maintain a Fraud case tracker as part of daily tasks
Responsible for supporting data as evidence during the investigation process and maintain data confidentiality
Problem-solving and solution-oriented approach with strong analytical skills
Requirements
Candidate must possess at least Diploma's degree in any discipline
Have knowledge about Anti Fraud and investigation, internal audit and application processes specifically digital products from Financial Services Institutions
Having Experience at least 3 years
Technical, Computer and Analysis Skill in related areas
