Fraud Strategy & Risk Manager

Lentera Inspirasi Pembiayaan (LIP), an entity of Flip, is building the fairest and most customer centric multi-finance platform in Indonesia.

We are looking for a Fraud Strategy and Risk Manager to develop and manage our fraud prevention and detection strategies. This role involves designing fraud rules, creating triggers, and prioritizing risk factors to mitigate fraud across all company operations. You will also be responsible for defining and executing a comprehensive fraud risk strategy, ensuring that the company is protected against evolving fraud threats. The ideal candidate will have strong expertise in fraud risk management, rule development, and strategic planning within the financial sector.

About Flip

Rafi, Luqman, and Anjar, who were college friends in Universitas Indonesia, started Flip as a project in 2015 to transfer payments to each other at a fraction of what banks would charge them. They are pioneers in the Indonesian market, with their technology now helping millions of Indonesians, both individuals and businesses, carry out bank-to-bank money transfers through a reliable and seamless app.

After seven years of operations, Flip has helped Indonesians transfer money worth several trillions of rupiah and has received double-digit funding from respectable investors such as Sequoia India, Insight Partner, and Insignia. Flip's ultimate mission is to give Indonesians access to one of the most progressive and fairest financial services in the world.

At Flip, we always strive to provide the fairest place for you to work, learn, and grow with talented and fun people in various opportunities to advance your career and get fair rewards. We believe that we have to treat employees, customers, and all stakeholders fairly and respectfully. Fair treatment for employees means we establish clear goals, facilitate our employees to achieve them, and value their contribution to the company with equitable benefits.

What you'll do

• Develop and manage fraud risk strategies, including the creation of rules and triggers to detect and prevent fraudulent activity across all business operations.
• Build and continuously refine fraud detection models, incorporating machine learning and advanced analytics to stay ahead of emerging fraud trends.
• Prioritize fraud risks based on severity and potential impact, ensuring that the company focuses resources on the most critical threats.
• Collaborate with the IT and data teams to implement fraud detection systems and automate rule-based monitoring and alert systems.
• Lead the investigation of fraud cases, providing detailed risk assessments and developing action plans to address vulnerabilities.
• Design and implement fraud detection controls, continuously evaluating their effectiveness and making adjustments as needed.
• Work closely with product and operations teams to ensure fraud risk is considered in all new initiatives, products, or expansions.
• Develop fraud risk reports for senior management, highlighting trends, high-risk areas, and effectiveness of existing strategies.
• Stay updated on the latest industry trends, technologies, and regulatory changes related to fraud prevention.
• Lead and mentor a team of fraud analysts and managers, fostering a culture of vigilance and proactive fraud risk management.

What you'll need

• Bachelor's degree in Finance, Risk Management, Data Science, or related fields; relevant certifications (e.g., CFE, CRISC) are a plus.
• 7-10 years of experience in fraud risk management, including fraud rule development and risk strategy formulation.
• Strong knowledge of fraud detection methodologies, risk prioritization, and emerging fraud trends within the financial services industry.
• Expertise in fraud detection systems and data analysis tools (e.g., SQL, Python, SAS).
• Proven track record in building and managing fraud detection strategies, controls, and monitoring systems.
• Excellent analytical, decision-making, and problem-solving skills with the ability to anticipate fraud risks and take preventive actions.
• Strong communication skills, with the ability to present complex risk strategies to senior management and stakeholders.
• Leadership experience in managing fraud teams and driving strategic fraud initiatives.