Company Description
One of the biggest ibis in South East Asia that strategically located in Trans Studio Bandung Integrated Complex
Job Description
COME AS YOU ARE AND SHOW HOW YOU CARE!
What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Youll provide a friendly and delightful How's it going - to - See you later for each guest during every intercation.
You'll demonstrate high product knowledge about the hotel, its facilities, along with surrounding areas to assist with guest inquiries
Youll support your colleagues with a winning smile whenever, once again, all the guests turn up to check in at the same time. On top of this, youll also keep your head above water when there are sudden changes of plan.
You'll handle customer complains and feedback according to Oops! its messed up.
Youll communicate directly with Sales, Accounting, Housekeeping and Reservation and provides them with all relevant/ needed information.
Youll be aware of room status and also the competitors status.
Youll optimise the occupancy rate and average room rate.
Qualifications
Your experience and skills include:
Youve gained management experience in a similar role, and can speak English fluently
You can inspire your fellow staff just as you can inspire your guests. On top of this, you know your way around town and always have tips for partying up your sleeve.
Youre a doer and even if you do it wrong sometimes, you openly admit it.
Youre not just bringing your abilities, but also your character.
