Position: Hostess - Cinnamon (Full time #539873)
Property / Office: Mandarin Oriental, Jakarta
Location: Jakarta, Indonesia
Support companys philosophy and company culture through the use of Pillars of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.
To ensure that the uniform provided is kept clean, presentable and in good condition, ensuring that personal appearance and hygiene standards are an example for the team and demonstrate a professional image for our guests
To greet, escort and seat the guests in a friendly, professional, and courteous manner.
To maintain cleanliness and presentation of the restaurant entrance and its surrounding
To maintain cleanliness, presentation, and stock of the restaurant menus
To maintain sufficient stock of stationeries
To take every reservation in a friendly and professional manner
To follow up any special requests related to reservation
To manage and assist the Restaurant Manager in controlling the flow of the guests
To ensure that guests are seated according to their requirements
To liaise with the managers regarding any relevant guest requirements
To make sure enough stock of Newspapers and Magazines
To wish all guests Farewell upon conclusion
Log in any information about special requirements, preferences from the guests and use it to give the special touch to the service
To collect and updating Guests database
To update Restaurant Manager about daily and upcoming reservation, especially with special event. i.e. Banquet event
To maintain a clear record about past reservations
Responsible for cash float and cashiering
To prepare and maintain Buffet Tag
To fully inform and aware about all information connecting to Food and Beverage outlets and Mandarin Oriental Jakarta/Group generally
To maintain all Hotels assets
Advertised: 25 Jun 2024 SE Asia Standard Time
Applications close: 25 Jul 2024 SE Asia Standard Time
