IT Asset & Security Engineer

Responsibilities

• Assist users with tech issues, organize and prioritize support requests, and ensure systems are updated and secure.
• Oversee IT asset management, including planning, procurement, inventory control, and maintaining an asset database.
• Implement and maintain security measures and protocols, conduct regular audits, and design disaster recovery plans.
• Collaborate with departments to assess and fulfill IT requirements, ensuring the availability of resources.
• Provide training on IT security and responsible asset usage, fostering a culture of security awareness.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 2-3 years of experience as an IT Support Administrator. Preferably in a multi-national environment.
• Experience in workstation setups, software installations, configurations, and troubleshooting
• Experience with network connectivity and troubleshooting (wired and wireless).
• Familiarity with virtualization and cloud-based collaboration tools.
• Strong troubleshooting skills and knowledge of Windows OS, Microsoft Office, and common software applications.
• Familiarity with network protocols, LAN/WAN, switches, wireless technologies, virtualization technologies (Proxmox, OpenStack), and cloud-based tools (Google Cloud, Microsoft Teams).
• Proficiency in supporting HRMS, finance, and business process applications.
• Strong interpersonal and communication skills.
• Ability to multitask in a fast-paced environment and handle high volumes.