Role of Purposes:
IT Operation Staff is a position within the IT Operation Division and will report directly to IT Ops Leader. IT Operation Staff responsible for manage, maintain, and repair IT system, includes diagnose and repair faults, resolve network Issues (Routing and Switching), install and configure hardware and software.
Responsibilities:
Installing and configuring computer hardware, software system, networks, printers and scanners.
Resolve network issues (Routing and Switching)
Monitor and maintain computer systems and networks.
Responding promptly to service issues and requests
Troubleshoot and resolve issues with software or hardware
Setting up account for new users
Repairing and replacing equipment as necessary
Testing and evaluate new technology
Requirements:
Have minimum 1-year experience in similar position
Must able to work in shifting and roaster arrangement
Proficient in English both written & verbal
Intermediate in hardware and software installation
Have a good analytical skill and problem solving
Have passion towards IT and new technology
Have a good understanding about network topology
Have an experience in Routing and Switching (Microtics)
Capable to operate and maintain active directory server
Have a good communication skill
Have MTCNA/CCNA certification is an advantage
Be Part of ATI Journey:
Our aim at ATI Business Group in working with our Clients, is to support their continued growth by providing cost effective technology and talented and scalable people resources on demand.
ATI's singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002 we now have over 700 employees providing services to our clients across the globe.
