IT Support

• Provide technical support to end-users regarding hardware, software, and network-related issues.
  

• Diagnose and troubleshoot technical issues with computers, laptops, printers, mobile devices, and other peripherals.
  

• Install, configure, and maintain computer hardware, operating systems, and software applications.
  

• Set up and maintain user accounts and access permissions.
  

• Assist with the setup and configuration of network equipment (routers, switches, etc.).
  

• Monitor and maintain computer systems and networks to ensure their smooth operation.
  

• Collaborate with other IT team members to resolve complex technical problems.
  

• Provide training and technical guidance to end-users on various software and hardware systems.
  

• Maintain an inventory of IT equipment and ensure proper asset management.
  

• Perform regular data backups and ensure data integrity and security.
  

• Stay up-to-date with the latest technology trends and developments in the IT industry.
  

• Implement and enforce IT security policies and procedures to protect the organization's data and systems.
  

• Maintain documentation of IT procedures, troubleshooting steps, and knowledge base articles.
  

• Assist in the planning and execution of IT projects and system upgrades.
  
• Requirements:

• Ability to speak in English (min pre-Intermediate).
  

• Educational background in computer science, information technology, or a related field (e.g., Vocational, IT certifications or a degree).
  

• Proven experience in IT related fields.
  

• Strong knowledge of computer hardware, operating systems, software applications, and networking principles.
  

• Familiarity with Microsoft Windows, Microsoft Windows Server, macOS, or Linux operating systems.
  

• Basic knowledge of Active Directory, Exchange, and other network services.
  

• Experience with troubleshooting hardware and software issues for end-users.
  

• Excellent communication and interpersonal skills to interact effectively with end-users and team members.
  

• Strong problem-solving and analytical abilities.
  

• Ability to work independently and in a team environment.
  

• Prioritize and manage multiple tasks effectively.
  

• Good time management and multitasking skills.
  

• Willingness to learn and adapt to new technologies and tools.
  
  Job Types: Full-time, Contract
  
  Pay: Rp506,738,100 per month
  
  Application Question(s):
• What is your expected salary

• IT: 1 year (Required)

Language: