Junior Ecommerce Specialist

Early Applicant

Exp: 0-2 Years

Job Description

Responsibilities

Store Management:

Manage and update product listings on Tokopedia and Shopee, ensuring accuracy and optimization for search visibility.
Monitor and maintain inventory levels, working closely with the logistics team to ensure timely restocking.
Handle customer inquiries and resolve issues promptly to maintain high customer satisfaction.

Sales And Marketing

Develop and implement strategies to increase sales and conversion rates on Tokopedia and Shopee.
Plan and execute promotional campaigns, including flash sales, discount offers, and bundling promotions.
Collaborate with the marketing team to create compelling content, banners, and product descriptions that align with brand guidelines.

Performance Analysis

Track and analyze sales performance, traffic, and customer behavior on both platforms.
Generate regular reports to provide insights into trends, opportunities, and areas for improvement.
Utilize data to optimize product listings, pricing strategies, and promotional activities.

Platform Relationship Management

Liaise with account managers from Tokopedia and Shopee to stay updated on platform features, tools, and best practices.
Participate in platform-driven events and initiatives to enhance brand visibility and sales opportunities.

Continuous Improvement

Stay informed about the latest eCommerce trends, platform updates, and competitive activities in the Indonesian market.
Identify and implement new features or strategies to enhance the shopping experience and drive growth.

Requirements