Company Description
Grab is Southeast Asia's leading superapp, providing essential services to millions of consumers, drivers, and merchants across the region. From transportation and food delivery to financial services and enterprise solutions, Grab's ecosystem enhances daily life through innovation and technology. With a presence in over 400 cities across 8 countries, we are at the forefront of Southeast Asia's digital economy.
Grab's Fulfillment team plays a critical role in ensuring smooth and efficient operations across our platform, from ensuring rides are completed seamlessly to facilitating the delivery of food and goods to our customers. As a tech-driven company, we constantly seek to improve operational efficiency and deliver exceptional experiences for our users by building scalable, data-driven solutions.
Join us in our mission to drive Southeast Asia forward and empower communities with accessible, reliable, and sustainable services.
Job Description
Get to Know the Team
The Fleets team is part of the broaded Fulfillment team at Grab, and our mission is to increase the levels and excellence of driver and vehicle supply on the platform by empowering fleet partners. Through innovative technology, we provide fleet partners with tools to optimize the deployment of their drivers and vehicles. We also explore vehicle integrations to deliver a seamless, tech-enabled experience that enhances driver loyalty and engagement with Grab.
As a product team, we work closely with Design, Analytics, and Engineering teams to develop user-centric, data-driven products that drive business impact. In addition, we collaborate with business teams across Grab's markets to ensure our solutions address local nuances while aligning with broader company goals.
By empowering fleet partners with tools and insights, and offering solutions like Car Sharing that help drivers reduce rental costs, we play a key role in helping fleet partners grow their operations while ensuring drivers remain engaged and satisfied with the platform. Our work creates long-term value for both partners and drivers, contributing to Grab's mission of providing accessible, reliable, and rewarding services across Southeast Asia.
Get to Know the Role
As a Lead Product Manager in Grab's Fleets team within the Fulfillment product group, you will be responsible for driving the development of innovative solutions that increase the supply and excellence of drivers and vehicles on our platform. Your mission is to empower fleet partners and drivers by delivering tools and insights that enhance vehicle utilization, reduce rental costs, and improve the overall driver experience through hardware and software integration.
The Critical Tasks You Will Perform
- Understand the needs of drivers, fleet partners, and stakeholders to identify key opportunities for improving vehicle and driver supply and excellence.
- Collaborate with engineering, design, analytics, and business teams across regions to develop and roll out impactful product solutions.
- Lead cross-functional teams to ensure product initiatives align with business goals and local market nuances, working with legal, marketing, and business development teams when necessary.
- Use data-driven insights to guide product decisions, maximizing vehicle and driver supply and improving driver experience.
- Explore the integration of vehicle hardware and software to provide a seamless, tech-enabled driver experience.
- Own key problem spaces, aligning internal and external teams around your vision and driving impact across Grab's markets.
Qualifications
The Essential Skills You Will Need
- At least 5 years of product management experience with a strong track record in software development.
- Demonstrated success in leading cross-functional teams and launching products that drive measurable business and user impact.
- Experience in fast-paced, high-growth environments, preferably in the automotive, logistics, or ride-hailing industry.
- Strong communication and stakeholder management skills, with the ability to influence and collaborate with business, engineering, and analytics teams.
- Analytical mindset with experience using data to drive product decisions and measure success.
- Background in engineering or a technical field is highly preferred.
- Industry experience in ride-hailing, automotive, or related fields is a plus.
- Ability to understand market needs across different countries and adapt product solutions to local nuances.
Additional Information
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
What We Stand For At Grab
We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers.
