Company Description
Fairmont Jakarta
Situated in Senayan Square at the South end of Jakarta's Central Business District, Fairmont Jakarta features 380 spacious guestrooms and 108 Fairmont branded Sky Suites. Additional features and amenities to the urban hotel include a number of lounges and several restaurants featuring a variety of culinary offerings. For corporate events and local galas, the hotel features 3,500 square meters of function space, including a 1,200 square-meter Grand Ballroom.
Job Description
Lobby Ambassador (Japanese-speaking)
You are the beginning of an exceptional guest experience. As a Lobby Ambassador, you will make our guests Feel Welcome from the moment they arrive. Japanese-speaking ability will be your strength to be prioritized.
Employment will be under local contract. Open for Indonesian citizens only.
What's in it for you:
Employee benefit card offering discounted rates in Accor worldwide.
Learning programs through our Academies.
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities.
What you will be doing:
Provide exceptional experience for VIPs stay and monitoring the arrangement of the stay
Warmly welcome Japanese-speaking guests upon arrival
Assist Japanese-speaking guests with any language barriers during their stay
Demonstrate cultural sensitivity and awareness of Japanese customs and traditions.
Ensure Japanese guests receive their preferred room type and specifications.
Consistently offer a professional and friendly greeting and provide engaging service.
Follow outlet policies, procedures and service standards.
Follow all safety and sanitation policies when handling food and beverage.
Qualifications
Your experience and skills include:
Ability to focus attention on guest needs, remaining calm and courteous at all times.
Strong interpersonal and problem solving abilities.
Ability to work well under pressure in a fast paced environment.
Ability to work cohesively and collaboratively as part of a team.
Additional Information
Our commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
