LUXURY VILLAS MANAGER

DESCRIPTION OF THE ROLE

As an accommodation manager, you'll be responsible for the efficient running of the group of villas assigned to you. This includes ensuring standards of cleanliness and maintenance are upheld and any problems are quickly rectified. You must also make sure your staff are well trained and managed.

• MAIN RESPONSIBILITIES

Leading a team of 8+ people (roles: Cleaners, Gardeners, Pool cleaners, Maintenance, Security, Receptionist), as an Accommodation Manager, you'll generally need to:

• Planning, organizing and directing team members to ensure the highest standards of guest satisfaction.

Make sure adequate security for the building is provided

• Ensure the smooth running of accommodation facilities, including the safety and wellbeing of guests.

Manage stock levels and order supplies

• Develop and build positive relationships with guests.

Communicate with reception services to coordinate and plan the allocation of accommodation

• Liaise with other departments within the organization to ensure a good operational management

Arrange repairs and maintenance of the facilities

• Inspect the accommodation to ensure that hygiene and health and safety regulations are met, carrying out risk assessments as necessary

• MAIN TASKS

When managing staff, you'll need to:

• recruit and train new members

make sure staff are aware of policies and procedures

• plan staff rotation and cover duty roster slots

facilitate staff development

• deal with any HR-related issues and ensure health and safety processes are followed by all staff.

• SKILLS NEEDED:

- Have a strong desire to give the best accommodation service to our clients

• - Be enthusiastic and energetic

- Have a positive attitude, service oriented, passionate and professional with a dynamic personality.

• - Leadership skillsThe ability to work under pressure to address operational challenges and implementeffective solutions

- Excellent communication skills

• - Fluent in English, and any other language will be considered

- IT skills (Excel, Word, Mail) and familiarity with databases and spreadsheets for data analysis

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PREVIOUS EXPERIENCE NEEDED: - Minimum 3 years experience in similar position

• - Minimum 3 years experience leading a team of 5+ peopleAble to join from 1st October 2024

Tipo de puesto: Tiempo completo

Sueldo: Rp

• 000.000,00 - Rp20.000.000,00 al mes
  
  Experiencia:
• Operational Manager: 3 años (Obligatorio)

Idioma:

Inglés (Obligatorio)