Lead the operation team in Collection, Telemarketing and Customer Service.
Become a communicator between Indonesia and Chinese team.
Investigating and solving problems, which may be complex or long-standing problems that have been passed on by the team.
Research and observation the operation team issues in periodically (Collection, Customer Service & Telemarketing).
Organizing and building the Indonesia team; in charge of every related work including and related to team building, training, managing, and performance supervising.
Research, develop, and implement operation procedures that reduce the amount of delinquency they encounter
Reporting operation department's progress and statistics
Liase with vendor or other government insititution (OJK, Audit, etc).
Candidates must possess at least Bachelor's Degree in any major from a reputable University with a minimum GPA of
- 00.
Minimum 5 years of work experience to lead an operational business
Familiar with operation business procedures (collection, customer service, telemarketing) and have a rich online finance collection management experience.
Come from Bank and Financial Technology would be a plus point
Data analysis ability, familiarity with the financial industry credit management and post- loan management system.
Mandarin speaking is a must.
Good communication skills in English both in written and verbal.
Having team management experience is preferred.
Strong pressure resistance and negotiation skills, coordination, and organizational ability.
Willing to work in the BSD area.
Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan pembayaran dengan sejumlah uang.
Please be aware of the Fraud Company. The company will never be collecting any payment in the process of interview. Please immediately report to us if there's any companies that collecting payment to the Jobseekers.
