COMPANY DESCRIPTION
At RecruiterPal, we see ourselves as change agents; We are driven to make a real difference in the way our clients manage recruitment and talent acquisition efforts.
Through the use of our recruitment technology, we have empowered our clients to connect faster, better and smarter with choice candidates, and enabled thousands of people in finding their choice career.
If you are intellectually curious by nature, and believe in the power of technology to change peoples lives, we would love to have a conversation with you.
DESIGNATION : Operations Executive
RESPONSIBILITIES
Responsibilities:
Interacting with clients to provide information about products or services.
Resolving product or service issues by addressing and understanding clients needs.
Address client requests and queries promptly via e-mail & chat.
Liaise with a cross-functional team to align operations with broader issues objectives.
Monitoring processes and procedures to adhere to company standards and policies.
QUALIFICATIONS
A bachelor's degree in any discipline.
Prior minimum 1 year of experience in Customer Success or Customer Support with proven Operations or Technical capabilities.
Ability to communicate effectively.
Excellent problem-solving abilities.
Attention to detail, team player & a problem solver.
Good spoken and written communication skills in English.
