Responsibilities
The Operations Manager at Fett Music is a critical leadership role responsible for optimizing the company's operational efficiency and contributing to its growth. This role requires strategic thinking, exceptional leadership, and the ability to collaborate across departments.
- Develop and implement strategic plans that align with Fett Music's goals.
- Manage day-to-day operations effectively.
- Ensure efficient workflows and timely task completion.
- Lead, mentor, and motivate the Business Operations department and cross-functional teams.
- Foster a collaborative and productive work environment.
- Identify opportunities for process improvements.
- Implement best practices to increase efficiency and accuracy.
- Ensure accurate collection, entry, and maintenance of artist data.
- Implement and monitor quality control procedures.
- Oversee resource allocation, including personnel, budget, and technology.
- Ensure all operations comply with industry standards, legal requirements, and internal policies.
- Generate regular reports on operational performance and productivity.
- Track key performance indicators (KPIs) actively and implement data-driven improvements.
- Report directly to the executive team to develop and execute business growth strategies.
- Address and resolve operational issues.
- Provide guidance and solutions to the team.
Requirements
- Bachelor's or master's degree in Business Administration, Operations Management, Statistics, or related fields.
- 5+ years in operations management, ideally in music, tech, data science, entertainment/media, finance, or consulting.
- Strong leadership and team management skills, proven ability to motivate and develop teams.
- Excellent problem-solving abilities to optimize processes and improve efficiency.
- High accuracy in data management and quality assurance.
- Effective written and verbal communication for reporting and collaboration.
- Proficient in English; German proficiency desirable.
