Operations Specialist (Product Enablement) Internship

About the job

AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lightning speeds, collecting and analysing data automatically to reach and activate more customers. AI Rudder helps call centers reduce costs by automating repetitive tasks and lowering agent workload. This free up agents to focus on things only humans can do. Over the long term, AI Rudder aims to rethink the future of business communication.

Responsibilities:

1. Assist internal team operations, including data analysis and documentation.
2. Assist with project processes such as recording checks and call testing.
3. Coordinate and arrange the use of external resources and make records.

Qualifications:

1. Open to all majors; Bachelor's degree or higher preferred.
2. Strong analytical skills with a keen sensitivity to data; detail-oriented and responsible.
3. Excellent teamwork abilities, with a passionate approach to work.
4. Fluent in English, with strong communication skills.
5. Proficiency in Javanese is a plus.
6. Available for at least 2 days per week; minimum internship duration of 3 months preferred, with long-term interns prioritized.