Our operations team grow so fast, you will develop and set scalable processes
Improve our current process to be more efficient.
You will develop metrics & SLA of our operations process and maintain it at the most efficient and effective level.
You will analyze the data, find the problems, develop the improvement recommendation, and implement the improvement plan.
You will work closely with online sales and operations team for business process improvement and implementation.
Qualifications
Having experience at least for 1 year in Operation Excellence or operations improvements, fresh graduates from reputable university and relevant background are welcome to apply.
Experience in coordinating projects & campaigns across teams.
Ability to multitask and execute in a fast-paced, team-oriented environment
Strong analytical skills. Proven ability to review detailed data and produce meaningful analysis
Strong problem-solving skills and ability to identify root causes
Working knowledge of medium-large operations
Bonus Points: Experience in managing large scale operation projects either in e-commerce or call center
