The Vacancy
Here at Wates we have an opportunity for a Plumber to join our Living Space team on our responsive maintenance contract in the West Lancashire area. Working with one of our existing social housing providers you will be the face of the company so providing a good service is key.
The primary focus of this role will be to undertake all tasks to achieve first time fix and deliver a high standard of workmanship in a timely and productive manner always affording excellent customer service to the client.
Key Accountabilities Will Include
- Having an understanding of, and the ability to work to, industry-accepted Health and Safety standards.
- Undertaking repair/renewal works to plumbing installations, and associated or minor maintenance tasks utilising your multi-trade experience.
- Working alongside colleagues or contractors to complete complex orders.
- Using PDA to receive instructions, and to feedback electronically details of works undertaken, or works to be undertaken.
- Liaising with Supervisors/schedulers in a timely manner when works are unable to be completed on a first visit, providing detailed information to allow works to be programmed in.
- Affording excellent customer service to residents, client and colleagues.
We are looking for a professional Plumber who has multi-trade experience gained from working in a similar industry and environment.
To be successful in the role you also be an excellent communicator with the ability to problem solve, multi task and work to tight deadlines.
A Bit About Us
Wates Group is one of the largest and most successful family-owned private construction, development and property services companies in the UK.
Within the group, Wates Living Space is one of the UK's leading providers of planned and responsive maintenance services in the social housing sector, maintaining over 500,000 homes nationwide every year. Our leading position within the maintenance sector has enabled the business to realise ambitious strategic growth.
As a progressive and rewarding business we offer our people the opportunity to grow their careers whilst working together to deliver the promises we make to our customers.
Our company values of integrity, intelligence, performance, teamwork and respect for people, communities and the environment run through our business at every level and are at the heart of everything we do.
The wellbeing and safety of our people is our priority, therefore creating a zero harm culture and encouraging a healthy work-life balance is important to us. Wates Group are a responsible and inclusive employer and are proud to have been recognised for this through accolades including C2E (Committed to Equality) and Investors in People (Gold).
Work for Wates
Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment.
We are driven by our purpose, reimagining places for people to thrive and our three promises:
Thriving places working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.
Thriving planet protecting nature and taking action on climate change by collaborating and innovating with our partners.
Thriving people creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care.
We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.
Work for Wates
Wates Group is one of the largest, and most successful family-owned private construction, development, and property services companies in the UK. We are building a place to work where everyone belongs, by one small act of inclusion at a time. We celebrate difference and welcome diversity.
As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships.
The Wates Group are committed to three ambitious environmental targets for 2025: Zero Waste, and Zero Carbon, from our operations and Positive Nature Enhancement. Wates are pushing to take a leading role in reducing our industry's environmental impact.
