Job Description
Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
Developing and maintaining relationships with key clients
Identify emerging markets and market shifts surrounding area.
Collaborate with the others Department to develop and implement strategic initiatives to drive membership growth and retention.
Handling and resolving customer complaints regarding a product or service
Maintain a strong knowledge of club policies, procedures, and industry trends to ensure compliance and provide guidance to staff and members.
Foster a positive and inclusive club environment by promoting teamwork, member engagement, and a focus on health and wellness.
Serving as the face of the organization to internal and external partners
Handle multiple club presale
Qualification:
4+ years experience in supervisory or management role
Proven experience in Sales and Customer Service
Knowledge, Skills, Abilities and Other Characteristics
Strong Sales skill
Confidence and commitment
Results focused
Excellent communication skills; energetic, enthusiastic, and inspirational.
Analytical Thinking. Ability to resolve conflicts in a professional, tactful manner
Excellent interpersonal skills and leadership skills
Independent worker
Be an enthusiastic learner.
Detail oriented
Excellent time management and organizational skills
Proficiency with standard word processing, spreadsheet, and database software
Excellent organizational skills
Ability to effectively read and interpret documents such as business correspondence and e-mail instructions from the Senior leadership team.
