About The Job
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.
Job Purpose
- Plan, organise and lead an efficient and effective Sales team to achieve sales targets. Implement appropriate sales initiatives in order to ensure achievement of sales targets.
KEY RESULT AREAS
- Acquisition and Development activity
- Productivity
- Sales Process
- Sales Automation Tool: Ensure that salesforce.com is updated accurately with Sales activity, Customer detail, Opportunity progress
- People Management.
Educational Qualifications
- Min. Bachelor's degree from any major
Relevant Experience
- Min 5 years of experience in sales preferably in the ecommerce, logistic or service industry.
- Experienced in leading sales team, understand the sales process & CRM tools
- Understand how to retain and grow customers in the area.
- A progressive and proven track record of sales success.
- Having logistic experience
- Handle team up to supervisor level
- Familiar with the social commerce industry especially Facebook and WhatsApp
- English is mandatory
MAJOR ACTIVITIES
- Ensure Sales Executives utilise the Sales Pipeline for management of all Prospects ensuring that business from new and existing customers is action and successfully negotiated. And to drive FTB (First Time Buyer).
- Increase selling time through reducing/minimising time stealers, i.e. inbound service calls, and ensuring selling time is correctly allocated between acquisition, maintenance and development calls.
- Ensure all aspects of the Sales Process are well understood and implemented across the Sales Team and that the regional objectives of both sales force effectiveness and efficiency improvement are achieved
- Develop a high performance service culture within the sales team
- Manage the allocation of appropriate resources and commitment of staff to the achievement of Regional and Country objectives and targets.
- Dedicate 70% of working hours into Territory Planning, coaching and joint visit/call.
- Perform a monthly planning session with all members of the sales team to monitor performance and develop an achievable action plan.
- Ensure there is a monthly action planned defined for each Sales Executive outcome of territory planning session
- Perform regular co-visits/calls with members of the sales team to monitor development of skills and to identify further areas for training and development.
- Handling Jakarta & Sumatra Area
