Our client, an international caf known for fresh, healthy meals made from organic and locally sourced produce, seeks a Restaurant Manager. In this role, you will oversee daily operations, manage staff, and handle financial activities to drive the business growth.
Requirements:
- Open for both local and expat talents.
- Minimum of 2 years experience as a restaurant manager with a well-established restaurant brand in Bali.
- Progressive experience in a similar leadership role for wellness brands or well-established F&B brands.
- Bali-based candidates are preferred.
- Strong leadership and team management abilities.
- Excellent communication and leadership skills.
- Knowledge of health and safety regulations and food safety standards.
- Customer-focused with a passion for delivering excellent service.
- Knowledge of sustainability practices is a plus.
- A commitment to health and sustainability is vital, as our clientele values wellness.
Responsibilities:
- Oversee day-to-day restaurant operations, ensuring smooth and efficient service.
- Manage and supervise front-of-house and back-of-house teams (servers, cooks, kitchen staff, etc.).
- Ensure that all operational procedures are followed, including food safety standards and health regulations.
- Hire, train, and onboard new employees.
- Create work schedules and ensure adequate staffing levels during peak hours.
- Monitor employee performance, provide feedback, and conduct performance evaluations.
- Resolve conflicts or performance issues within the team.
- Ensure that all guests receive excellent service throughout their dining experience.
- Handle customer complaints, concerns, or special requests promptly and professionally.
- Maintain a positive and welcoming atmosphere in the restaurant.
- Monitor customer feedback and work to improve service quality.
- Collaborate with the head chef or kitchen staff to develop and update the menu.
- Ensure the quality and consistency of food and beverages.
- Monitor food and beverage inventory and order supplies as needed.
- Monitor online reviews and social media to address feedback and promote positive image.
