The Sales Coordinator is responsible for supporting the sales team by managing schedules, processing important documentation, and communicating relevant information. This role serves as a point of contact for clients with queries about orders, deliveries, and other sales-related matters. The Sales Coordinator ensures the sales team is organized and has everything it needs to achieve its objectives.
Administrative Support:- Assist the sales team in managing schedules, preparing presentations, and organizing sales reports.
Process sales orders and ensure orders are processed according to the company's guidelines.- Maintain and update sales and customer records.
Manage correspondence between the sales team and clients.
- Prepare and follow up on sales quotations.
Customer Service:
- Handle customer inquiries and complaints via phone, email, or face-to-face.
Provide information about products and services to clients.
- Ensure that clients receive requested products and services in a timely fashion.
Sales Operations:
- Coordinate sales team meetings and events, including preparing agendas and taking meeting minutes.
Track sales leads and ensure they are followed up on.
- Assist in preparing sales forecasts and analyzing sales data to assist management in making informed decisions.
Collaborate with other departments to ensure the sales team is aligned with the companys goals and objectives.Order Processing:
Monitor sales orders from start to finish, ensuring timely and accurate order fulfillment.
- Work with the inventory management team to ensure product availability for orders.
Coordinate with the logistics team to ensure the timely delivery of products to customers.Documentation and Reporting:
Prepare regular sales reports and distribute them to the sales team and management.
- Keep detailed records of sales activities, customer interactions, and other key metrics.
Manage sales contracts, agreements, and other relevant documentation.
Education:
Bachelors degree in Business Administration, Marketing, or a related field preferred.Experience:
2+ years of experience in sales support, administration, or a similar role.Skills:- Strong organizational and multitasking skills.
Excellent verbal and written communication skills.- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
Ability to work well under pressure and meet deadlines.
- Attention to detail and accuracy in work.
Customer service-oriented with strong interpersonal skills.
Job Type: Full-time
Pay: Rp6,000,- 00 - Rp8,000,000.00 per month
Language:
English (Required)
