Prudentials purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our peoples career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
- Record all referred cases into complaint system or other media for tracking and monitoring purposes.
- Liaise with related units to obtain necessary evidence that registered in the system.
- Conduct Fraud investigation - All investigations will be conducted in an objective, timely and thorough manner.
- Produce a recommendation into Investigation report as result of Researches of quality control issues as discovered during investigation.
- Produce Investigation signed off and monitoring the execution of disciplinary sanctions.
- Log the investigation result into local & regional system.
- Perform reconciliation case log with relevance units for cases being referred and/or investigated.
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
