The Sales Manager at Escape Haven Wellness Resort, Bali is responsible for driving bookings and executing sales plans to drive profitable sales and elevate brand awareness.
This role requires a seasoned professional with experience in sales within the wellness resort industry or luxury experiences market, with a proven track record of achieving exceptional performance and holding a passion for wellness.
Managing Sales Activities:
· Develops sales plans in key markets and executes this with the team.
· Manages reactive and proactive sales efforts across all direct sales channels
· Develops sales tools
· Manages and maintains the CRM system (Keap).
· Leads, coaches and develops a team of sales professionals
· Works cohesively across business divisions ensuring seamless handover from bookings to retreat operation teams.·
Building Successful Relationships:
· Collaborates with like minded brands to increase awareness and engagement
· Sits on the Senior Management team and provides clear communication and presentation of plans to help drive customer satisfaction.
Leadership:
· Leads the propertys sales department, setting goals and strategies aligned supporting the business objectives.
· Coaches sales and operations team on revenue strategies.
· Sets goals, and training and development plans for direct reports. Creates a talented and engaged team
· Manages the Sales budget and provides clear reporting on ROI of this.
· Embodies values of the brand.
Qualifications and Skills:
· Minimum of 4 years of experience in a similar role within the luxury travel industry.
· Strong leadership and team management skills.
· Proven track record of achieving sales targets and driving revenue growth.
· Ability to develop and execute strategic sales and marketing plans.
· Ability to communicate, present and influence all levels of the organization
· Proven ability to drive the sales process across all channels
Business development opportunity, identification and follow through
· Proven ability to articulate the distinct aspects of products and services
· Proven ability to position products against competitors
· Demonstrable experience as sales manager, developing client-focused, differentiated and achievable solutions
· Excellent listening, negotiation, and presentation skills
· Native English speaker with clear and confident written and verbal skills.
· Proficiency in Microsoft Office, Monday and Keap CRM software.
Working Conditions:
This position is open to Expats where a KITAS work visa will be provided, this position is based at the Bali resort in Canggu.
Part of a fun and progressive team.
Great package for the right person.
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