Sales Operations Manager

Job Description: Sales Operations Manager Overview:

As a Sales Operations Manager, youll play a pivotal role in optimizing sales processes, driving revenue growth, and ensuring efficient operations within the sales team. Your focus will be on streamlining processes, analyzing data, and collaborating with cross-functional teams to achieve business goals.

Responsibilities:

• 1 - Sales Process Optimization:

Develop, implement, and continuously improve sales processes.

• Ensure consistency in lead generation, qualification, and deal closure.

Identify bottlenecks and streamline workflows for maximum efficiency.

• 2

- Target Setting and KPI Management: Collaborate with upper management to set ambitious yet achievable sales targets.

• Define and track Key Performance Indicators (KPIs) related to revenue, conversion rates, and customer acquisition.

Regularly assess progress toward targets and adjust strategies as needed.

• 3- Data Analysis and Forecasting:

Analyze historical sales data to create accurate sales forecasts.

• Identify trends, patterns, and opportunities for growth.

Use data-driven insights to guide decision-making.

• 4- Sales Team Leadership and Training

: Recruit, onboard, and train sales representatives.

• Foster a high-performance culture within the team.

Provide coaching and mentorship to enhance individual and team performance.

• 5- CRM and Automation Management:

Implement and manage the companys Customer Relationship Management (CRM) system.

• Ensure data accuracy, pipeline visibility, and effective use of CRM tools.

Leverage automation to streamline repetitive tasks.

• 6- Collaboration with Other Departments

: Work closely with Marketing to align sales and marketing efforts.

• Share insights on customer behavior, market trends, and competitive intelligence.

Collaborate with Finance and Operations to optimize resource allocation.

• 7- Sales Reporting and Dashboards:

Create and maintain regular sales reports and dashboards.

• Present performance metrics to upper management.

Use visualizations to communicate complex data effectively.

• 8- Process Documentation and Training Materials

: Document sales processes, guidelines, and best practices.

• Develop training materials for new hires and ongoing training sessions.

Ensure consistency in sales methodologies across the team.

• 9- Continuous Improvement Initiatives:

Identify areas for process improvement and propose solutions.

• Stay informed about industry trends, competitor activities, and emerging technologies.

Drive innovation within the sales function.

• 10- Risk Management and Compliance

: Monitor compliance with sales policies, legal requirements, and ethical standards.

• Mitigate risks related to sales operations.

Collaborate with legal and compliance teams as needed.

• Qualifications:

Bachelors degree in Business, Marketing, or a related field (Masters preferred).

• Proven experience in sales operations, preferably in a managerial capacity.

Strong analytical skills and proficiency in data analysis tools.

• Excellent communication, leadership, and collaboration abilities.

Familiarity with CRM systems (e.g., Salesforce, HubSpot) and sales automation tools.

• Results-oriented mindset with a focus on achieving targets.

• Compensation:

Starting salary: 13,000,000 IDR per month (negotiable based on experience and qualifications).

If you have a successful track record in sales operations and are ready to take on this impactful role, wed love to hear from you!

Job Types: Full-time, Trial period contract
Contract length: 3 months

Ability to commute/relocate:

• Seminyak: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Sales Operations Manager: 5 years (Required)

Language:

English (Required)