Job Descriptions
Requirements :
Minimum D3 in All Major/ Engineering/ Sales Representative major
GPA minimum 2.75
Minimum 1 years experience in Freshgraduates (External Candidates)/ Heavy Equipment/ Mechanic (Internal Candidtes)/ Salesman (External Candidates)/ Service/ Equipment Management Analyst (Internal Ca/ Technician (Internal Candidtes)/ Warehouseman (Internal Candidtes)/ Working Experien
Responsibilities
- Responsible for handling commercial negotiation with customers including negotiation of price, terms and conditions, and Warranty claim disputes. - Responsible for responding to inquiry / requests on customers Product Support needs, coordinating with Parts, Service, and EM division to support Customers needs. - Responsible for gathering, assessing, prioritizing and following up on leads (incl. from OLGA) and convert those leads to Sales. -Responsible for informing Sales Manager/ Supervisor on changes to Customer's Machine location and maintenance plan. - Responsible for raising forecast for committed demand stocking based on Customer's needs. -Responsible for resolving AR disputes (e.g., due to documentation issues) for transactions at the Branch. - Responsible for inspecting equipment, create visit report and update customer MEP database. -Responsible for developing customer visit plan, visit customers face-to-face at branch and build relationships with decision- makers to understand their needs and business goals. -Accountable for ensuring committed demand forecast is accurate and changes on forecast communicated. - Accountable for ensuring accuracy of sales document (e.g., PO) and follow up with customers to resolve discrepancy. -Accountable for ensuring standardized treatments and offerings across accounts. - Accountable for managing Customer transaction journey from lead-to-cash (e.g., receiving PO, giving customers updates on order status). -Accountable for ensuring achievement of PS Sales target and manage relationship with the assigned accounts.
