Job Title
Division (Weir ESCO, Weir Minerals, etc)
Location
Onsite/Hybrid/Remote/Shift
Purpose of Role:
Look after sales enquiries from and provide support to our customers, as well as to our regionally based sales staff, whilst working as part of the Valves team.
You will evaluate process data and equipment selection associated with quotation submission, customer follow up and sales pipeline management. Whist also providing valve technical support calls to customers and the broader team.
This role will involve regional travel to customers location.
Objectives:
Acts as a primary resource for the effective preparation & development of
estimating, quoting and tender preparation.
Develop and implement the product strategy and market positioning for the valve product portfolio.
Identify opportunities and coordinate new OE product (valves & spares)
and aftermarket support in new and existing markets.
Manage market assessments, competitive evaluations, product development activities and customer needs analysis
Manage Voice of Customer data capture to help evaluate performance
quality, functionality and product development initiatives.
Develop pricing policies, inventory requirements and route to market
Strategies.
Liaise with aftermarket business functions to ensure all MRO opportunities
are captured, along with valve replacement / repair and overhaul.
Assist in developing Valve application & Capital equipment success
stories and case studies.
Update and maintain Valve installed base.
Participates in Corrective Action Request, Evaluation processes and assist with the determination of root causes and resolution of issues.
Key Responsibilities:
Communication Coordination: Serve as a central point of contact for internal and external stakeholders. Assist in drafting and proofreading emails, memos, and other communications. Maintain professional and effective communication channels within the product management team.
Data Management: Support the Product Manager in organizing and maintaining product-related documentation, including specifications, customer feedback, and market research. Ensure all documents are up-to-date and easily accessible for the team.
Sales Forecast Management: Engage with sales network to ensure that opportunities, quotes and activities are logged and tracked in the Divisional CRM tool.
Project Technical & Commercial Management: Ensure that project supply has efficient cost management and adherence to limits of authority & follow Weir Minerals code of conduct standards as required.
· Safety First: Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world class safety culture.
Job Knowledge/Education and Qualifications:
Education and/or Experience: Proven work experience in a similar role, in particular Sales, forecast, customer facing experience and management of a CRM database.
Language Skills: English-verbal & written. Ability to read and interpret documents such as Product Catalogs & datasheets, Project Documentation, Sales enquiries. Ability to write routine reports and correspondence. Ability to speak and communicate effectively with employees of organization. Ability to speak and write Mandarin is an advantage.
Mathematical: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability: Ability to apply organizational and time management skills with the ability to multitask effectively.
Computer Skills: Proficient in using productivity tools such as Microsoft Office suite (Word, Excel, PowerPoint, Outlook). Knowledge of SAP C4S is an advantage
Core Competencies
Technical Skills - Strives to continuously build knowledge and skills; shares expertise with others.
Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly.
Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly
While at work a worker must:
take reasonable care for their own health and safety
take reasonable care for the health and safety of others, company property and equipment; and the prevention of environmental harm
adhere to their respective level of responsibilities aligned to this position as outlined in the Duty of Care
comply with any reasonable instructions, policies and procedure given by WEIR Minerals Australia
While at work a worker must:
take reasonable care for their own health and safety
take reasonable care for the health and safety of others, company property and equipment; and the prevention of environmental harm
adhere to their respective level of responsibilities aligned to this position as outlined in the Duty of Care
comply with any reasonable instructions, policies and procedure given by WEIR Minerals Australia
Founded in 1871, Weir is a world leading engineering business with a purpose to make mining operations smarter, more efficient and sustainable. Thanks to Weirs technology, our customers can produce essential metals and minerals using less energy, water and waste at lower cost. With the increasing need for metals and minerals for climate change solutions, Weir colleagues are playing their part in powering a low carbon future. We are a global family of 11,000 uniquely talented people in over 60 counties, inspiring each other to do the best work of our lives.
Weir is committed to an inclusive and diverse workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, veteran status, disability, age, or any other legally protected status.
#esco or #minerals (division)
#LI-remote (working option)
#LI-AB1 (Recruiter personal #)
